Retail CIO Outlook Weekly Brief
Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Retail CIO Outlook
Michelle Rydman, Senior Product Manager, Infor
Brian Scott, CIO, Experient
Aside from providing useful continued education, a significant component of all trade shows is the opportunity for business connections to be created and mined.
Amit Mangwani, Director of Retail Marketing, Intel Corporation
The increase in online sales generated by traditional companies is a key contributor to the growth of sales in e-commerce.
Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s
Today, customers have the choice to either visit brick-and-mortar stores to purchase products or can shop online, or use a combination of both to buy a product of their choice.
Matt Mobley, EVP, CTO, Merkle
Consumer identity and experience should cross all organizational boundaries: brand, Line of Business, or channel and media teams.
Bernie Winter, Director of Point-of-Sale Systems, Tops Friendly Markets And Mike Metz, Vice President of Information Technology, Tops Friendly Markets
From simple manned checkout lanes to self-checkout, electronic payments enabled by POS, to mobile payment, today everything is interchangeable and interconnected.
Brad Bernstein, SVP of North American Sales, Nanorep
No question, the growth of e-commerce has completely changed the game for retail customer service.
Sahal Laher, CDO & CIO, Destination XL Group
There is extreme competition in the retail industry today and thousands of stores are closing in what is being described as the retail apocalypse.
Gael DE Talhouet, Vice President Brand Building, Essity GMBH
Contrarily to most legacy IT solutions and platforms, AI is not a tech tool that runs in the background. It is not an enabler that business and customer-facing people can ignore.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Chris Homer, Co-founder & CTO, thredUP
To stay ahead of their competitors in the longer run, companies should focus majorly on providing excellent customer experience and finding the right balance between a company’s business growth and monetary profit
Edward Park, SVP, Head of Retail, Digital, Allocations, Wholesale Operations (North America), GUESS? Inc.
The challenge facing retail today is transforming stores to connect that invaluable hub of experience.
Steve Rempel, CIO, Rite Aid
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.
Jean-Francois Bessiron, VP Goods International, Groupon [NASDAQ: GRPN]
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
Savio Thattil, CIO & SVP of Technology, Sephora Americas
To my mind, the top retail technology trend is mobile payments, and offering consumers greater optionality in how they pay, particularly with the advent of Apple Pay.
Rosemary Smith, Director, Supply Chain Development, LEGO Group
The sudden, unexpected shift to eCommerce put retailer technology and solution development in the spotlight
Mohan Krishnaraj, Global Head of User Experience at HARMAN, a Samsung company
The future of designing for Zero UI requires a more comprehensive look at, well, the human experience.
