Retail CIO Outlook Weekly Brief
Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Retail CIO Outlook
Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International
Paul Scorza, Executive Vice President, IT and Chief Information Officer And Thomas Blackburn, Vice President, Solution Development for Retail Business Services, the services company of Ahold Delhaize USA
Anthony Jones, Head of eCommerce, Mid-Market Sales UKI, Google
What a fascinating space to be in right now. We’ve spent years waiting for technology to come and disrupt and, well, it looks like we’re more or less here.
Stephen Barnham, SVP & CIO, MetLife Asia
AI and enhanced mobile technology is changing the way we live and raising expectations for how we interact with the brands around us.
Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche
One key metric in realigning IT is the percentage of IT spend focused on “keeping the lights on” versus business innovation.
Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]
With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.
Mo Dastagir, CIO, Cresco Labs
Mo Dastagir is currently working as a CIO in Cresco Labs, which is one of the top three cannabis companies in the U.S. He joined the company in 2019 when it was trying to expand its
Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s
Technology influences the balance between store (paid) and customer (free) labor in the transaction processes.
Shubham Mehrish, Vice President, Mars
Analytics is one of the important cogs in our Mars digital engine to help drive our digital transformation at 100x speed.
Robert Killory, Chief Innovation Officer, 3CLogic
Data from every channel should be aggregated and organized in order to garner key business intelligence across channels and specific to each channel.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Charlie Cole, Chief Digital Officer, VP, TUMI
It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.
Andrew Morawski, President & Country Chairman, Vodafone Americas
All over the world, today’s enterprises are operating in an increasingly complex business landscape.
Michelle Rydman, Senior Product Manager, Infor
Somewhere along the way, CRM lost its focus. The systems originally named after the customer relationship gradually morphed into management reporting tools.
Tom Miller, SVP & CIO, Anthem [NYSE: ANTM]
Consumer-focused companies not only want to make it more convenient but intuitive, leaving the consumer impressed and satisfied.
Britt Dayton, Director, Deloitte
The rise in omni-channel retailing is the industry’s response to consumer expectations for a consistent experience across physical stores and digital shopping platforms.
Matt Griffiths, CIO, Stanley Black & Decker Industrial
The average lifespan of industrial manufacturing machinery is around 20 years.
Ed McLaughlin, CIO, Mastercard
The line between online and offline is progressively being obliterated–every device can now be intelligently connected.
