retailciooutlook

Travel Centers Digitalized

Michael Rodgers, Chief Strategy & Information Officer, Pilot Flying J

Texting Your Way to Online - Retail Store Connections

Angela Hsu, SVP of Marketing and eCommerce, Lamps Plus

The COVID Catalyst and The Paradigm Shift

Alexandra Hourani, NA Digital GMM Director, Converse

Driving Innovation and Leveraging Stores as a Competitive Advantage

Edward Park, SVP, Head of Retail, Digital, Allocations, Wholesale Operations (North America), GUESS? Inc.

Driving Innovation and Leveraging Stores as a Competitive Advantage

The challenge facing retail today is transforming stores to connect that invaluable hub of experience.

Empowering Consumers in the Retail Space

Steve Rempel, CIO, Rite Aid

Empowering Consumers in the Retail Space

Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

Retail and the Consumer

Steve Rempel, CIO, Rite Aid

Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

How an APC Smart-UPS Lithium-Ion UPS Battery Can Significantly Cut Your TCO

Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric

How an APC Smart-UPS Lithium-Ion UPS Battery Can Significantly Cut Your TCO

VRLA models could typically cost nearly 53 percent more than the Li-ion models over 10 years, making the Li-ion model the better investment over the longer term.

Augmented Reality and Virtual Reality

Shekhar Chhajer, CIO, Southeast Asia, India and CoC Sales Overseas, Mercedes Benz

Augmented Reality and Virtual Reality

Real estate is another industry which can immensely benefit as investments made by home buyers are huge.

When Science Fiction Becomes Science Fact: An Industry Embracing Monumental Change

Stephen Barnham, SVP & CIO, MetLife Asia

When Science Fiction Becomes Science Fact: An Industry Embracing Monumental Change

AI and enhanced mobile technology is changing the way we live and raising expectations for how we interact with the brands around us.

Matahari Department Store

Sreekanth Chetlur, Head Of E-Commerce & Omni Channel, Pt Matahari Department Store Tbk

Matahari Department Store

It is time for other retailers to make the digital transformation towards the new age of retail.

George P Johnson: Creating Undying Consumer Experience

Scott Kellner, VP, Marketing, George P. Johnson Experience Marketing

George P Johnson: Creating Undying Consumer Experience

When I came to marketing automation world, few companies provided marketing automation software platform.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

E-Commerce Solutions to Satisfy Customer's Needs

AJ Agrawal, CEO, Alumnify

E-Commerce Solutions to Satisfy Customer's Needs

To have a full, comprehensive view and understanding of your customer, it is critical to enable your e-commerce to integrate data across the e-commerce enterprise.

Ecommerce Evolution: How Will Blockchain Fill Existing Gaps in the Ecommerce Industry?

Yvonne Lim, Senior Director, Razer Inc.

It is hard to have a conversation about technology nowadays without talking about blockchain or some sort of distributed ledger technology (DLT).

Transforming Retail with Social, Mobile and Analytics

Michael Mothner, CEO, Wpromote

Transforming Retail with Social, Mobile and Analytics

A holistic 360 degree view of the customer requires insight into the marketing data.

Driving Consumer Experience through Intuitive Technology

Charlie Cole, Chief Digital Officer, VP, TUMI

Driving Consumer Experience through Intuitive Technology

It’s easy to overcomplicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.

Gain an Edge or Get Edged Out

Nick East, VP, and Andrew Hoyt CTO & VP Engineering, NCR Retail

Gain an Edge or Get Edged Out

How retailers can better leverage edge solutions to maximize in-store data

Why are Ecommerce Teams and Stores Teams Misaligned to the Desires of their Target Consumer?

Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite

Why are Ecommerce Teams and Stores Teams Misaligned to the Desires of their Target Consumer?

E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into the physical location.

Increasing Customer Engagement through Data and Technology

Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal

Increasing Customer Engagement through Data and Technology

​Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.