Retail CIO Outlook Weekly Brief
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Phil Stevens, CAO & CIO, Army & Air Force Exchange Service
Kevin Brown, SVP of Innovation & CTO, Secure Power Division, Schneider Electric
Gareth Bridges, Director, Digital Business, Equinix Asia-Pacific
Today’s retailers need to embrace a modernized strategy supported by infrastructure designed for the digital edge.
Sheldon Monteiro, SVP and CTO, Sapient [NASDAQ: SAPE]
IT alone has the perspective and reach to bring its knowledge of enterprise processes and systems to digital business transformation.
Sanjay Sivam, Director, Inside Sales and Services Sales, Poly Asia Pacific
With everything residing in the Cloud, it is also easier to conceptualize and build workflows that weave through different “always-on, available-anywhere” systems and data sets to
Michelle Rydman, Senior Product Manager, Infor
Somewhere along the way, CRM lost its focus. The systems originally named after the customer relationship gradually morphed into management reporting tools.
Steve Weiskircher, CIO, ThinkGeek Inc
Omni-channel integration. Big Data. Mobile. Cloud. It seems every day there is a new technology being hyped and the pace continues to accelerate.
Ryan Byrd, CIO & VP Engineering, Entrata
Google Apps is the new office software leader, particularly for younger, faster-moving, web-centric companies.
Stephen Barnham, SVP & CIO, MetLife Asia
AI and enhanced mobile technology is changing the way we live and raising expectations for how we interact with the brands around us.
Kevin Glynn, VP and CIO, DSC Logistics
Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Vennard Wright, CIO, WSSC (Washington Suburban Sanitary Commission)
Accounting for PCI requirements necessitates the need for significant planning up front, to develop and implement payment processing methods for customers and other entities.
John David Woods, CMO, Dotcom Distribution
You are part of a service organization, and we know how to get things done quickly and efficiently.
Mike Ruchensky, VP and CIO, Swift Transportation [NYSE-SWFT]
Today’s fleet managers—and their drivers—face heightened responsibilities in an increasingly competitive transportation industry.
Steve Holland, Chief Technology and Digital Officer (CTO/CDO), 7-Eleven
At 7-Eleven, convenience is our business. We know that in order to create a convenient environment for customers, it’s crucial that every part of our operation runs smoothly.
Stuart Freer, Chief Digital Officer, MECCA Brands
The problem with this statement, is that whilst it’s important to be in the detail, know everything about your business, it’s products and services and the customer, it often leads to what I have seen; analysis paralysis.
Brad Bernstein, SVP of North American Sales, Nanorep
No question, the growth of e-commerce has completely changed the game for retail customer service.
Jean-Francois Bessiron, VP Goods International, Groupon
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
