Retail CIO Outlook Weekly Brief
Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Retail CIO Outlook
Nick Fischer, Senior Vice President & CFO, Betteridge
Eric Moriarty, VP, B-Stock Solutions
Jason Richelson, Founder and CSO, ShopKeep
Over the next few years, Main Street is poised to witness a dramatic increase in the health of small businesses across the retail sector.
Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s
Technology influences the balance between store (paid) and customer (free) labor in the transaction processes.
Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]
Business Wire estimates that the digital transformation market will grow from $148.04 billion in 2015 to $392.15 billion by 2021.
Justin Honaman, VP & GM, PRGX
Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores. Drones are not yet delivering product to our homes.
Curt Hilliard, CMO, DirectBuy
Effective digital marketing does not end when a customer purchases a product. In fact, for power brands and industry innovators, that’s when the real work begins.
Zerlina Jackson, Director of Web Experience, H&R Block
Our digital media team spearheads the charge of identifying clients and prospects across the web and implementing 1:1 targeted campaigns.
Bernard Luthi, President, Monoprice
In this day and age it is very critical to understand your customer and their journey with your organization.
Reid Rose, Vice President Operations, Rinchem International, Rinchem
Freight audit and payment is a pretty straightforward process, but it’s the attention to detail and accuracy that sets companies apart from their competition.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Ajit Sivadasan, VP/GM Global eCommerce, Lenovo
In a world defined by internet ubiquity, e-commerce, is arguably the most impactful and transformative business model we have witnessed in over a 100+ years.
Jeff Huckaby, Segment Director, Retail and Consumer Goods, Tableau Software [NASDAQ: DATA]
Business intelligence norms are evolving across the retail industry, and leading retailers are prioritizing analytics initiatives as a result.
Nick East, CEO, Zynstra
To deploy at scale, management and operational processes need to be automated to reduce cost and risk.
Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal
Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.
Michelle Rydman, Senior Product Manager, Infor
Somewhere along the way, CRM lost its focus. The systems originally named after the customer relationship gradually morphed into management reporting tools.
Graeme McVie, VP & GM, Business Development, Precima
Omni-channel and ecommerce/ mcommerce will continue to be hot topics.
Paul Scorza, Executive Vice President, IT and Chief Information Officer And Thomas Blackburn, Vice President, Solution Development for Retail Business Services, the services company of Ahold Delhaize USA
To win in the everchanging retail marketplace, retailers must engage with consumers on their terms.
